Q. How does DirectWest support my community?
A. DirectWest supports our communities in a number of ways:
Q. I changed my cell phone number but my old number is still showing in the SaskTel Phonebook. Why wasn't my number updated?
A. When you change or cancel your cell phone number, you must contact DirectWest to update your information. Once we receive your updated information, your changes will appear shortly in the online SaskTel Phonebook (located at mysask411.com) and directory assistance and your changes will appear in the next edition of the print SaskTel Phonebook.
Q. Why should I advertise in the SaskTel Phonebook?
A. Simply put, we connect buyers to your business 24/7 - anytime, anywhere, anyhow - which will help you sell more stuff. Your message in the SaskTel Phonebook reaches virtually every household and business in Saskatchewan, bringing you active local buyers. 94% of consumers use their SaskTel Phonebook each month.
Q. How can I get information on SaskTel Phonebook advertising rates?
A. DirectWest's Media Advisors will assist you in developing an effective advertising solution that fits your budget. Call us now!
Q. Why doesn't DirectWest combine the City and District Phonebooks in Regina and Saskatoon?
A. DirectWest conducts research on an ongoing basis to ensure that the geographic boundaries of each of the SaskTel Phonebooks are ideal.
Q. I have a question regarding my advertising charges. Who should I contact?
A. Contact a DirectWest Billing Advisor now! You may also email us with your questions.
Q. How do I make changes to the phonebook ad proof I received from DirectWest?
A. Mark any corrections clearly on the proof sheet and fax it back to DirectWest at 1-866-899-4199 or mail it to #200 - 2550 Sandra Schmirler Way Regina, SK S4W 1A1. If you wish to discuss these changes, call one of our DirectWest Proof Advisors!
Q. I have discovered an error in my listing/advertising. Who should I contact?
A. Call a DirectWest Customer Service Advisor or Edit Your Listing.
Q. How can I get a SaskTel Phonebook?
A. You can receive a SaskTel Phonebook by:
Q. Will SaskTel provide information about me to other phonebook publishers? How do I prevent this from happening?
A. CRTC regulations require SaskTel to provide directory listings to all phonebook publishers who request them, unless the information is non-published or non-listed. Customers who do not wish to have their listings publicly available can request non-published or non-listed service from SaskTel. There is a fee charged for this service. For more information on this service, call SaskTel at 1-800-SASKTEL (1- 800-727-5835).
Q. I am a new business owner. What do I need to do to get started?
A. Click here for helpful information to start your business.
Q. I am an existing customer. How do I make changes to my White Section and/or Yellow Section advertising?
A. Contact your DirectWest Media Advisor.
Q. I am an existing customer. How do I change my business name, address, or telephone number?
A. Call SaskTel at (306) 310-4287. They will change your information and then forward the information to DirectWest.
Q. How can I get my business listing online?
A. Each listing in the SaskTel Phonebook is replicated online at mysask411.com. Interested in enhancing your listing to attract more customers? Click here for more information or contact your DirectWest Media Advisor.
Q. How can I draw attention to my online phonebook listing?
A. We offer a wide variety of product options to make your business information stand out. Click here for more product information or contact your DirectWest Media Advisor.
Q. Do I need to advertise in the online SaskTel Phonebook if I have a Web site?
A. You've made an investment with a Web presence, but how will customers know that your web site exists?
Online shoppers are looking for easy-to-find categorized information, and research shows that 9% of SaskTel Phonebook references occur online. mysask411.com provides customers with information on local Saskatchewan businesses. Be sure that your business's complete information, including a link to your web site, is promoted and available when customers are looking for you! Click here to find out how you can further promote your web site and business investment.
Q. What are the benefits of banner advertising on mysask.com?
A. mysask.com and mysask411.com provide better coverage than any other Saskatchewan web sites. Place your message where Saskatchewan customers are looking for you. Advertise on Saskatchewan's leading web sites to:
For more information on banner advertising, click here or contact your DirectWest Media Advisor.
DirectWest includes your business information not only in print, but on our online and mobile phonebooks as well - for FREE!
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